We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we keep it secure, and the choices you have.

Who We Are

This website is owned and operated by LIFE Aphasia Academy® LLC.
If you have questions about this Privacy Policy or want to make a privacy request, contact us at: hello@lifeaphasiaacademy.co

What This Policy Applies To

This Privacy Policy applies to information collected through our website and related interactions, including when you: create an account, purchase a product, join a membership subscription, download a free resource, sign up for emails, contact us, or interact with us through other online channels connected to our website.

If you do not agree with this policy, please do not use the website.

Important Note About Health Information

Our website and email systems are not designed for private medical communication and are not HIPAA-protected. Please do not submit sensitive health information through website forms, checkout fields, comments, or email signups. If you choose to share health details with us, you do so at your own risk.

Information We Collect

We may collect the following categories of information:

Contact Information: Your name, email address, and any other information you provide when you sign up for a free resource, newsletter, or updates.

Account Information: Information connected to your website account login and membership access.

Purchase and Subscription Information: Order history, subscription status, billing details needed to provide your purchase, and transaction records. Payments are processed through Stripe. We do not store full payment card numbers.

Communication Information: Information you send us through forms or email, including messages and support requests.

Technical and Usage Information: Information about how you use our website, such as your IP address, browser type, device information, pages visited, time spent on pages, and referral sources. We collect some of this using cookies and analytics tools, including Google Analytics.

Marketing Preferences
Your communication preferences, such as whether you opted in to receive additional information related to aphasia, care partners, or Parkinson’s.

How We Collect Information

We collect information in the following ways:

Information you provide directly: For example, when you enter your name and email to download a resource, create an account, purchase a product, or contact us.

Information collected automatically: Some information is collected automatically through cookies and similar technologies when you browse the website.

Information from service providers: We may receive limited information from our payment processor (Stripe) and our website platform provider (Systeme.io) to support account access, purchases, and subscriptions.

How We Use Your Information

We use your information to:

provide digital products, memberships, and supporting coaching resources
create and manage your account
process payments and manage subscriptions
deliver free resources you request
send email updates you opted into
respond to messages and support requests
improve website performance and user experience
protect the website from spam, abuse, or security threats
comply with legal, tax, or accounting requirements

Legal Bases for Processing (If Applicable)

Depending on where you live, we process personal information under one or more of the following legal bases:

to perform a contract (such as delivering a product you purchased)
our legitimate business interests (such as improving our services and keeping our website secure)
your consent (such as sending marketing emails when you opt in)
legal obligations (such as tax recordkeeping)

Email Marketing and Opting Out

If you opt in to receive emails from us, we may send you educational content, updates, and information about products and services. You can unsubscribe at any time using the link at the bottom of our emails.

Even if you unsubscribe from marketing emails, we may still send non-marketing messages related to your account, purchases, or subscription.

Sharing Your Information

We do not sell your personal information. We also do not share your personal information with third parties for their own marketing purposes.

We may share your information with trusted service providers who help us operate our business, including:

Systeme.io (website platform, account access, digital product delivery, and email delivery)
Stripe (payment processing)
Google Analytics (website analytics)
Google reCAPTCHA (spam prevention and security)
Make and Zapier (automation tools, when connected to support workflows)

We only share information as needed to provide our services and operate the website.

International Visitors

If you access the website from outside the United States, your information may be processed and stored in countries where our service providers operate. By using the website, you understand that your information may be transferred internationally.

Cookies and Tracking Technologies

We use cookies and similar technologies to support website functionality, analytics, and security. You can control cookies through your browser settings. If you disable cookies, some parts of the website may not work correctly.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

How Long We Keep Your Information

We keep personal information only as long as necessary to provide our services, meet legal and accounting obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have rights to:

request access to your personal information
request corrections to inaccurate information
request deletion of your personal information
object to or restrict certain processing
withdraw consent for marketing communications

To request deletion or make a privacy request, email hello@lifeaphasiaacademy.co.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their policies before providing personal information.

Age Requirement

This website is intended for adults. You must be 18 years or older to use this website, create an account, or purchase products.

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us
LIFE Aphasia Academy® LLC
Email: hello@lifeaphasiaacademy.co